{"title":"FAQ","description":"\u003cp\u003e Here are the things most people ask us before (and after) placing an order.\u003c\/p\u003e\n\u003ch2\u003e🧼 Orders \u0026amp; Changes\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eCan I modify or cancel my order after placing it?\u003c\/strong\u003e\u003cbr\u003eIf your order hasn’t been processed yet, we can usually make changes. Send us a message as soon as possible—we move fast once orders enter fulfillment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eI entered the wrong shipping address—what should I do?\u003c\/strong\u003e\u003cbr\u003eContact us immediately at \u003ca class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003eservice@\u003cspan\u003eelunavico\u003c\/span\u003e.com.\u003c\/a\u003e If the order hasn’t shipped, we’ll correct it. Once it’s in transit, changes may no longer be possible.\u003c\/p\u003e\n\u003ch2\u003e🚚 Shipping \u0026amp; Delivery\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eWhere do you ship?\u003c\/strong\u003e\u003cbr\u003eWe ship to most countries worldwide. If your location isn’t available at checkout, reach out—we’ll check for you.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow long does delivery take?\u003c\/strong\u003e\u003cbr\u003eDelivery times depend on your location, selected shipping option, and external factors such as carrier delays or customs processing.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWill I be able to track my package?\u003c\/strong\u003e\u003cbr\u003eYes. Once your order ships, you’ll receive a tracking link via email.\u003c\/p\u003e\n\u003ch2\u003e🧽 Products \u0026amp; Usage\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eAre your cleaning tools reusable?\u003c\/strong\u003e\u003cbr\u003eAbsolutely. Most \u003cspan\u003eElunavico\u003c\/span\u003e products are designed for repeated use, with durable materials that hold up over time.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDo your tools work on different surfaces?\u003c\/strong\u003e\u003cbr\u003eYes—our tools are made to be versatile. From glass and tile to stainless steel and plastic, they’re built for everyday cleaning across multiple surfaces.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAre replacement parts available?\u003c\/strong\u003e\u003cbr\u003eFor selected products, yes. If you’re unsure, just ask—we’ll point you in the right direction.\u003c\/p\u003e\n\u003ch2\u003e📦 Issues \u0026amp; Support\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eMy item arrived damaged—what now?\u003c\/strong\u003e\u003cbr\u003eThat’s not the experience we want for you. Send us a photo and your order number, and we’ll make it right.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eMy package hasn’t arrived yet—what should I do?\u003c\/strong\u003e\u003cbr\u003eCheck your tracking link first. If it seems delayed or stuck, contact us and we’ll help investigate.\u003c\/p\u003e","products":[],"url":"https:\/\/elunavico.com\/collections\/faq.oembed","provider":"Elunavico","version":"1.0","type":"link"}